Support for Parents and Students

This page provides assistance to parents and students in both reporting concerns and seeking support. Click here if you are seeking support which is provided further down the page.

Reporting Concerns

Note: In an emergency always dial 999

Contacting the Academy

During Academy opening hours (8.30am to 5pm) during term time, you can contact our Designated Safeguarding Lead (DSL), Leighton Tellem:

Academy Telephone: 01237 431 969

Email: leighton.tellem@route39.org.uk

Alternatively you can report an issue online to Leighton Tellem by clicking the button below:

Out of hours

If you have serious concerns about a child or young person, or if you need help parenting your child you can call the Devon Multi-Agency Safeguarding Hub on 0845 6000 388. In working hours, call  0345 155 1071
or email mashsecure@devon.gcsx.gov.uk
If it is an emergency dial 999

For more information click this link.

Seeking Support

There are numerous organisations that provide help and advice.  A selection are listed below, divided into the following categories (click the category to skip to it):

National Helplines

T: 0800 1111
Get help and advice about a wide range of issues, call us on 0800 1111, talk to a counsellor online, send Childline an email or post on the message boards.
www.childline.org.uk
T: 0808 800 5000
Contact our helpline if you’re worried about a child and speak to one of our counsellors.
www.nspcc.org.uk
T: 116 000 (Free)
Whatever you tell us at Runaway Helpline we’ll listen and offer support. Not judge or tell you what to do. It’s your call.
www.runawayhelpline.org.uk
Are you worried about online sexual abuse or the way someone has been communicating with you online? Make a report to one of CEOP's Child Protection Advisors.
www.ceop.police.uk
T: 0808 2000 247
We are a grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated.
www.womensaid.org.uk
T: 116 123 (Free)
We offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you.
www.samaritans.org
T: 0808 802 0300
The National Stalking Helpline offers information and guidance to anybody in the UK who is currently or has previously been affected by harassment or stalking.
www.stalkinghelpline.org
T: 0113 2444209
The BLAST Project is the UK’s leading male only sexual exploitation service supporting and working solely with boys and young men.
www.mesmac.co.uk

Drugs and Alcohol

T:  0300 123 6600
Friendly, confidential drugs advice.
www.talktofrank.com
T: 01271 388162
Y-Smart is the under 18s Drug and Alcohol service for Devon providing high quality, accessible, targeted prevention and treatment services, specifically for young people, across the county.
www.y-smart.org.uk
 
 

Mental Health

T: 0808 281 0155
Providing easier access to professional mental health consultation and advice.
www.youngdevon.org
T: 08444 775 774 (9.30am-5.30pm)
We can provide support and help if you’ve been diagnosed with, or suspect you may have an anxiety condition.
www.anxietyuk.org.uk
T: 0333 323 3880
With advice on how to support a loved one, information on how to manage your bipolar and links to useful support services, we're here to help you.
www.bipolaruk.org
T: 0800 58 58 58
Our helpline is for men in the UK who are down or have hit a wall for any reason, who need to talk or find information and support. 
www.thecalmzone.net
For almost 40 years, Depression Alliance has been bringing people together to end the loneliness and isolation that can come with depression.
www.mind.org.uk
T: 0800 068 41 41 (10am-10pm)
We provide confidential help and advice to young people and anyone worried about a young person.
www.papyrus-uk.org
T: 0808 802 5544 (9.30am-4pm)
Whether you want to know more about how you're feeling, get information about a mental health condition or know what support is available to you, we can help.
youngminds.org.uk
Whether you're concerned about yourself or a loved one, our helplines can offer expert advice.
www.nhs.uk